Maintenance and ongoing improvements
A launch is a starting point. We can look after the technical side of your website and keep improving it with you over time.
Who it’s for
- Businesses who want their website looked after without managing the technical details.
- Teams with a list of improvements they never seem to get to.
- Sites we've built, and existing sites we've reviewed and agreed to take on.
A year of looking after it
An example of how care is spread across a year. Your actual schedule is agreed in your scope; this shows the rhythm, from continuous monitoring to planned improvements.
| Task | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Monitoring | ||||||||||||
| Backups | ||||||||||||
| Updates and security | ||||||||||||
| Review | No | No | No | No | No | No | No | No | ||||
| Improvements | No | No | No | No | No | No | No |
- Monitoring. Uptime checks and alerts, around the clock.
- Backups. Regular backups, with a tested way to restore them.
- Updates and security. Platform, dependency and certificate updates.
What’s included
- 01
Hosting and monitoring
Reliable hosting, uptime checks and alerts, so problems are spotted early.
- 02
Updates and security
Dependencies, platforms and certificates kept current and secure.
- 03
Backups
Regular backups and a tested way to restore them.
- 04
Fixes and small changes
A simple way to request changes, with clear expectations agreed in your scope.
- 05
Improvements
New pages, features and refinements planned with you, in sensible steps.
- 06
Review
Periodic check-ins on what's working, what isn't and what to do next.
How it works
- 01
Review
We look at your current site, hosting and priorities.
- 02
Agree
We define what's included and how requests work, in writing.
- 03
Look after
We handle updates, monitoring and agreed changes.
- 04
Improve
We plan improvements with you as your needs change.
Good to know
Often, yes. We'd start with a review to understand how it's built and whether we can look after it responsibly.
That's agreed in your scope before work begins, so you know exactly what to expect.
Next step
Tell us about your current site and what you'd like taken care of. We'll suggest a sensible level of support.